Episode 35: Branding and You

Building a business around a brand promise  will make your organization and your customers want to do business with you each and every day!.  Living in that service, brings you Unshakable Customer Loyalty that promises that your brand will live up to its promise at every turn. So what does that mean to you…  great […]

Sometimes, You Need to Sweat the Small Stuff…

When was the last time you received exceptional service? Really think about it.. Not just okay or standard service, but exceptional service. One that left you smiling and feeling special. Chances are you had to go way back in your memory to recall such an event. Why? Because offering great customer experiences is a dying […]

Episode 28: Sales Leadership

What does a good Sales Leader look like?  Do they have strong skills?  Are they likable?  What does a Great Sales Leader look like?  When looking at your sales efforts, you need to make sure that your team is motivated and being coached throughout the process. Join me for this complementary podcast episode “Sales Leadership” […]

Episode 22: How To Get Your Point Across in 30 Seconds or Less

In the living world of business, capturing somebody’s attention is difficult when you are competing with so much other noise but to keep them engaged for another 30 seconds while you get your point across… well that takes skill. #30secondmessage Everyday you are competing with so many messages out there… how many emails?  Ads? Signs? […]

Episode 20: 7 Steps to Creating a Powerful Brand

In today’s world, it takes a strong, branded identity along with a memorable customer experience that generates a good buzz to keep the #brand going and the profits flowing.   The goal of every business owner is not just to create satisfied customers but to create the WOW experience that leads to #brand evangelists. In today’s […]

Episode 18: Negotiation for Women

The art of negotiation is typical in most business but when what studies have shown us is that women earn $ 700 k less over the course of her worklife than her male counterpart.   Women are changing the world, earning more, becoming decisive and are still the caregivers… So why to women earn less? #negotiation […]