Stop the World, I Want to Get Off! What to Do When the Going Gets Tough.


Its 5:00 on Friday, your staff is starting to leave the building to enjoy their weekend and a major issue hits your business that if not handled correctly, could have a material impact on your revenue and customer service. What do you do? Are you calm, cool and collected? Or do you panic and respond […]

5 Ways You Can Have Your Cake And Eat it Too!

Women eating cake

How many times have you heard that women cannot have it all?   It is such an important topic to debate that numerous articles have been written, successful CEOs have spoken out about it and search #havingitall on social media will lead you to various conversations. The debate is often about whether you can truly have […]

The Secret to Bouncing Back

6 Lessons Learned on How to Be Resilient


Have you ever been kicked when you were down? Perhaps lost everything you had? Or something as simple as something didn’t go your way? Did you bounce back? Or Did you break and fall into victim mode spiraling into depression and anger? We have all been there that is why today we are going to […]

Do You Have a Winning Strategy? You know…One that Works?


Would you believe that most CEOs don’t believe they have a winning strategy? In fact, less than 50% of those surveyed commented that they don’t have a strong strategy. Everybody had good ideas, but a good strategy will close the gap between idea and execution. Here are 5 things to consider when creating a winning […]

Sometimes, You Need to Sweat the Small Stuff…


When was the last time you received exceptional service? Really think about it.. Not just okay or standard service, but exceptional service. One that left you smiling and feeling special. Chances are you had to go way back in your memory to recall such an event. Why? Because offering great customer experiences is a dying […]

How to Close More Deals, Now!


Every business owner and every sales team wants to close more deals, now.  For successful sales people, wining is in their blood but why do most fail?  I have worked with so many different sales teams from many different industries and I have seen many tactics that make me cringe. My favorite…”Chasing the Deal – “the blind RFP […]