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Super Excited About The 94 Day Challenge Preview Call
September 8th, 2010 | 
Author: Tomorrow I am hosting a FREE preview call to The 94 Day Challenge and I am super exicted. We already have a great group who has signed up and is ready to make change in their lives.
During this call “The Top Reasons Goals Fail and How to Avoid Them”, I am going to teach the secrets to success.
Reserve Your Spot: http://tinyurl.com/28f43k2
Every year millions set out with the best intentions only to be met with disappointment when they do not reach their goals. So why is it so hard? Why do so many fail at reaching their goals?
Register now to learn “The Top Reasons Goals Fail and How to Avoid Them”, during this FREE teleclass this Thursday, September 9th @ 8:00 pm (eastern standard time)
Register here: http://tinyurl.com/28f43k2 During this power packed teleclass on the top reasons people fail at reaching their goals and learn the specific techniques and strategies to reach all of your goals and build the business and life of your dreams. On this ground-breaking call you’ll learn:
- Top reasons people fail at reaching their goals.
- The Goal Attainment Formula for proven success.
- What all successful people know that you don’t
- The # 1 thing holding you back from the life of your dreams
- #1 thing ALL successful people do that makes them who they are
Plus get a preview to The 94 Day Challenge! Your goal achievement program specifically tailored to you needs with support, motivation and the system to teach you to succeed.
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5 Tips to Gain the Competitive Edge in Sales
Gaining the competitive edge in sales is about developing relationships, understanding the overall objectives and communicating exceptional value. If you are in business, you need to generate sales. If you want to gain market share, you need to generate sales. Today’s customers are not looking for quick fix solutions, they are looking for long term benefits that they will yield over a long period of time. To be competitive, try these five tips: Read the rest of this entry »
TJ Maxx, A Missing Child and an Untrained Employee
I have to relay an experience I had over the weekend to help communicate one of the points I make in my BLAST system. On Saturday, I was in the local TJ Maxx waiting in line for the next cashier to be ready. I noticed a slight commotion to my left and as I turned, I saw a mother expressing concern over her missing child to the cashier behind the counter. The mother was alerting the store that she could not find her daughter and began to describe what the child was wearing only to frantically go in search throughout the store.
The employee was bewilder and unsure how to handle the situation so she proceeds to call the manager over the loud speaker. If you are an avid shopper, you know that it could take many, many minutes for a manger to come when the cashier contacts them so the cashier proceeds to go back to ringing up customers.
She was concerned as I heard her make comments to the other cashier, but both acted like “oh well” and continued on with their task. I as a customer and a mother was deeply disturbed by the lack of urgency and a lack of a process. I mean, don’t kids get taken from department stores all the time, you would think there would be protocols in place that would guide the employee on what to do next.
I am sure TJ Maxx has a policy, in fact it was confirmed when the manager finally showed up to the front 15 m inutes later but the line level employee didn’t know about the policy and what was expected of them.
My question to you is do your employees know what to do in a crisis situation? Maybe not child abduction, but whatever the crisis may be in your business? Are they clear, written procedures that the employee is trained on and periodically tested to ensure a complete understanding of what is expected?
In the TJ Maxx example, apparently the cashier was to go over the load speaker with a CODE ADAM. This code causes others to take action – somebody to watch the front door, somebody to watch the back and the store goes into lock down.
So the next time your customer has a complaint or is unhappy with service. The next time your customer wants to return something or simply is miserable and enjoys screaming at people. Do you have a CODE ADAM in your business that your employees know and follow?
I would love to know your thoughts and stories, please share them below.
Discover Your Passion in 7 Easy Steps! By Susan Creal
“Live as you were to die tomorrow. Learn as if you were to live forever.” Mahatma Gandhi
This month is all about transformation, graduation, transitions…change. It’s a time you might be taking to re-evaluate what you are currently doing, what makes you happy and what could be done differently to create pure joy in your life.
It is also a time to celebrate! To prepare for GREAT things that are happening and that are about to happen.
As you grow, things change. Your ideas change, your thoughts, your opinions and your goals might change. Many of you went to school, got a degree and ended up in a profession that you thought you’d love your entire life! That law degree you so tirelessly worked for, received and are now utilizing, might not be the thing that makes you want to LEAP out of bed for in the morning any longer.
If what you are currently doing as a form of income ISN”T what you love, adore, and are passionate about doing, you might want to take a step back and think about how being unhappy or discontent is affecting your life and your future.
Imagine yourself 5-10 years from now, going through the motions, going to a job that you once loved, or thought you loved but now find it difficult to find the joy in. How is that feeling of unhappiness, lack of joy, lack of passion affecting your health? Your family? Your self worth?
If this were your last day on the planet, what would you absolutely be doing with your life if money, time and commitments were NO LONGER an issue? If you could do ANYTHING, what would it be??
Discovering your passion is the first step toward finding out what it is you love to do. What it is you want to get out of bed for in the morning for with a huge smile on your face, a spring in your step with the intrinsic drive to make a difference, to feel your greatness and move forward. no matter what.
Once you discover that passion, that love, the rest is cake as you take that drive and begin to create a profitable business around what it is you love to do with a plan, a purpose and with passion.
As a business coach, creating that passion with my clients is what I LOVE to do. What I am great at doing is helping them take that passion and provide for them the tools and resources to make a successful, profitable, business around that passion! What a DREAM job I have! Read the rest of this entry »
Kellie D'Andrea is CEO of Kellie D'Andrea & Associates, LLC., a company devoted to empowering motivated entrepreneurs to reach their goals and to build a business that yields results by providing them the tools for success.
